I'm pretty neutral this time on the food. The clam chowder should be named potato soup because that's all that was in it. Sandwich was good but bread was stale and hard and this very much surprised me. I eat at panera all the time but it's gone down hill recently. The worst part was the bread bowls were so overdone no one could chew it we dug out the inside and left the bowl which again is not normal for my family they normally clean the whole thing every bit of it. I have one gripe about the online ordering too if the panera is out of a product then it should stop the customer from ordering it - it's a complete bummer for people especially kids when things are ordered them you get there and are told it isn't available. Not sure if we will give them another chance since this is the third time that we have been disappointed. Probably not but if really disappoints me since this is one of the top 5 places I like to go.
**so I gave them one more chance and I regret it the young lady that was cleaning and stuff was so apologetic and sweet but it doesn't make up for the poor ridiculously expensive food grilled cheese negative 10 for flavor and it was burnt soup positive 2 cuz it was nice and hot pastries always normally good but hard and stale