Used to be a good place to eat. Now customer service has declined a great deal. We were there on Dec 1,2015. We were given burnt food to eat. When informed, the owner/ manager said," how can it be? I made it in front of you only".
He refused to acknowledge that he had not been tending to the grill all the time. He had been having a conversation with his staff, and attended a phone call too in the time our food was on the grill. Instead of apologizing or offering to make another one, his attitude of defiance and defensiveness spoiled our evening.
We did not want to create a scene in front of other customers. However, we are not going back there, EVER.
This is a family business. If this is the kind of customer service people receive, wonder how long it will continue as a family business.