Melanie is great! This was my first time visiting the salon since moving to Phoenix and my blonde highlights turned out perfectly sunny :-) I had decided late one evening that it was time to lighten my hair and Melanie fit me in that very next day, a Saturday of all days! I agree with the review below, Melanie is a wonderful conversationist and really listened to the look I had described. I received a cut, highlights, shampoo, style, AND product for less than $100. I will most certainly be recommending her services to friends and family.