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| - Best Cuts quality at top shelf prices! I have only been to this salon twice. The first time was for a styling for a wedding. The style was decent (I was given a shirly temple type style and was in my late twenties.), but the price tag was high. The second time was for a perm. A friend suggested I try the salon, despite the pricing. Her thought was I get my hair done so rarely, it would be worth the money to "invest" in a really well done perm.
However, there are sections of hair at the top of my head that are straight or nearly so, although the lower portion is VERY curly. My forehead scabbed over in several places where the stylist chemically burned my skin. Some of my hair was chemically singed off at the hair line in the front and back, so I can look forward to regrowth spikes.
I made two phone calls to the salon (once I called after hours and left a message). I was told the stylist would call me. When she did, she gave several reasons why these things might have occurred: an old coloring (I had a consultation a week prior to the appointment to ensure my hair was in appropriate condition for a perm and was told my hair was fine.), the way I am styling it, and the need for a hair cut (to invigorate my several-day-old perm).
Some additional items of concern:
* I was charged separately for a perm and hair cut. I have had several perms in the past. This is the first time I have experienced such a practice.
* The bill was not itemized. I know the final price, but not what each item cost. There is a booklet of services that lists prices, but some of the costs are marked "starting at [such and such price]" (I know the cut is separate, because it occurred on a different day.)
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