IDK. I see a lot of negative reviews but I thought I had a nice experience. First of all, yeah, I'm biased. You give me a Carolina Classic and a medium Dr. Pepper in my hands and I'm a happy man. But seriously, not too long of a line, friendly guy behind the counter, "fast" food, full but not too loud crowd, walked-so-no-need-to-park, and so I was happy with my lunch today. As for the sandwiches itself, it was just as good as the first one I had. Hey, it got me through the whole trip to Target. And mattress firm. Then I had to go get a smoothie but you know it was a hot day.