Service is underwhelming, inconsistent, with slow follow ups which left us with many empty glasses. For weeknight dinners, we waited way too long. Overall, we never really felt welcomed the times we've visited (upwards of 5 times).
The food is very average, nicer pub food (as a few others have mentioned). No fresh ground pepper (at least it was never available the times we have visited). Burger + fry choices are decent but greasier than they need to be. The pasta was terribly salty. The cocktails are mediocre too- nothing really stood out. The chicken tenders were just okay and the swordfish burger was not as amazing as reviews suggest. Just can't remember
The quality just hasn't been there. At least not at the times I visited. Unlikely to return.