Seated quickly tonight, a slow Tuesday night, but NOT in the dining area (where everyone else was seated) but near the bar? 4 staff standing around at host station, but NO dedicated wait-staff for us? Bartender came 45 mins after salad and pizza to ask how food was and if we wanted refills. No thanks. Boxed the half of pizza while it was warm and left. Bartender chatting with customer/friend while staff who got our only drink swept in another section. But hey--the floor got clean!
C'mon, hard to make a bad pizza, and craft beers are everywhere, so SERVICE has to be what sets you apart from better, reliable venues nearby like Dewey's, Danny Boys, etc. 2 stars for the House Special pizza.
Bartender literally looked confused as my wife and I stared at her for something to drink...she had 3 people at the bar, one a friend. Decor will never beat service.
Good luck.