Although the cuisine is mediocre, the service is nearly impeccable. Our lunchtime crew of 8 was well taken care of and received our orders fairly quickly for a busy Friday. When I asked for my food to be "as spicy as you can make it," they didn't skimp, and brought me some chili paste on to boot, without me even asking! Much appreciated.
TOM YUM SOUP: Pretty typical tasting for an Americanized Thai place--flavorful without being very lemongrassy or very soup. In other words, very palatable, as well as full of mushrooms and tofu.
PHO with BEEF: Came with all the toppings (basil, sprouts, cilantro) already mixed in and lime wedges on the rim. Flavor wasn't very deep or authentic, which didn't surprise me in the least--good broth is a time investment, not something a lunchtime rush-kind of a joint can just mimic easily--but it was fine as long as your expectations are appropriately tempered.
TL;DR: This place remains a Robinson fixture. Come here for your Thai fix for a work lunch but don't expect to be wowwed by authenticity.