Very disappointed with the direction Lichfield's office has turned. I have been a patient now for 5 years and this will be my official good bye review. Nothing but great things to say about Dr. Lichfield. However, he would have better luck getting employees from McDonalds for his assistants in the front as well as his nurses. They have no urgency or compassion for their patients. I am a type one diabetic, and ALL I asked was for them to fax over release forms to my new endocrinologist, because I am out of state and need insulin. Its been 2 days now and they still haven't managed to do that or follow up with me at all. I am very disappointed to say the place that taught me about my illness is a place where I refuse to go back to.