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  • For more information, see my review of the Nellis Blvd location. I'm writing another on this location because I've had a few dealings here as well. Came in for a personal loan. Had an appointment with a representative, which was rescheduled by the representative (no problem, she called us ahead of time to reschedule). We came in, had a specific schedule where we had to pick our son up from school. We were kept waiting past our scheduled appointment about 1/2 hour. The representative was very apologetic, and we were as cordial as we could be, but mostly because we just didn't want anything to keep us from our loan. We made it clear to her that we had to leave soon, so she needed to kick it into gear because we needed to get our son. We weren't late getting our son, thank goodness, but if you're going to schedule an appointment for a member, keep the appointment and don't make them wait in an empty waiting room for no reason.
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