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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Went in for the first time on a few days ago. My hair dresser was very sweet and did a nice color and style. Once I got home I noticed I needed a few more highlights. I just felt it didn't look vibrant and freshly colored like i prefer. This was my first time with this hair dresser so what the heck, she didn't know me and I am sure a few highlights will make it look great and more importantly me happy. Called to get a scheduled apt. to have my color retouched. I explained to the receptionist I just needed a few more highlights. The receptionist scheduled my apt and informed me I was going to be charged for the added service. I explained it wasn't an added service and that I ultimately wasn't happy with my service I had already paid for. She went over their policies and made it very clear I would be paying again... I canceled my apt with her because I didn't feel it was fair and called the summerlin location. Luckily I spoke to someone who knew how to talk to their paying customers and made an apt for me to have my hair retouched and reassured me I wouldn't and shouldn't be charged. If the owner reads this: evaluate your southeast location receptionist/manager.
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