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| - Let me start off by saying that I think this place has some of the best food in Cleveland. I'm vegan and this is absolutely one of the best vegan spots in the city. However, I'm in the service industry, and I am livid. I brought my parents in here, and they loved it. They're incredibly critical about food, and they were blown away by how good everything was. So, my mom brought a friend in for lunch. And they had a terrible experience because of this man. I don't know if he's the owner, or who the hell this man is, but he's a 40-something year old dark-haired man and, thanks to this being yelp, I can't say the things I truly want to say. So, I'll put it plainly. He sucks. He's rude. He's a prick. When I walked in the last time I went, no one said anything to me, so I said, "hi, how's it going!" He was sitting down, stared at me, said nothing, got up, and walked to the back. When my mom and her friend went in for lunch, he was their server, and was rude as all hell the entire time he served them. Acting like they were a huge hassle, being sarcastic and rude. I could get more specific, but I won't. Your stupid little restaurant is so difficult to get to, it's always closed for stupid reasons, and yet people STILL make a GIANT effort just to park and get to this place, and we rave about how good it is to friends and family, and THAT is how you're going to treat your customers? F*CK that. I don't even want to go back here now. I'm appalled. I'm a bartender and I deal with some of the best and some of the worst people in Lakewood every god damn night until late into the morning and I STILL treat ALL those people with respect because that is my JOB to do so. How dare you be so rude to people that are putting money in your pocket. If you're so miserable, maybe you shouldn't be in the service industry. If you're going to be that crappy, maybe you should keep your sorry self in the back of the restaurant. If this man is the owner, he should be incredibly ashamed. Learn how to respect the people that are supporting your business, you ignorant excuse of a man. I don't give a damn what your problem is, you need to leave it at the door of your business when you come in to work.
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