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| - I went tonight, and normally I don't give any review whether a restaurant is good/bad, and thus I didn't take any pics of the menu or the food b'cos that's just not my style of taking pics of a normal meal. I am typing a review this time, b'cos I definitely want to return again, but I hope there will be some improvement when I return next time.
What we ordered today, all the food we ordered are yummy and good quality:
1) raw beef soup noodle
2) dry noodle
3) rice dish
4) appetizer
5) iced coffee
Pros:
clean table/menu/utensils/floor/bathroom, very friendly servers, good quality of food, nice presentation, kids friendly
Cons:
- I find the tables of all pho places are a bit small for our family (2 adults, 2 kids) when we most of the time order 3 dishes with extra bowls to share food. Their table is of similar size as other places, so for me, it is small.
- Iced coffee: $5.5 if I recall correctly? It is very yummy, but is it a bit pricey given the size? Their coffee is more expensive than a Starbucks frappuccino!!
- I often choose the same dishes in all the pho places I went, but their menu is a bit small with limited choices? Not a big deal for me, I am picking the same 3 or 4 dishes every time I go.
- size/portion of their food: the price on menu looks similar to all other pho places, BUT the size of the actual dishes seemed to be a smaller than average? We can finish 3 dishes plus an appetizer and iced coffee w/o any left over to bring home. Usually if we order 3 dishes, there will be plenty of left overs.
In order to earn returning customers, customers have to feel what they paid for are of "good value". You've already provided good quality of food which is the KEY for us to return. Slightly up sizing the portion of the dishes won't cost you a lot, but customers will find your restaurant is offering much better value than other places and they will return automatically. You don't have to believe what I say, just go around to do a survey of the dish size and price of other pho places in Markham/Richmond Hill area.
Giving 3 stars for this time, and I am hoping it will be a 4 stars next time when I return!
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