So I went here for a coffee date and the girl at the register was nice enough to give me a coupon for a free coffee on my next visit because it was my first visit. Two days later I decided I wanted coffee so I went and got the same drink I got the first time and the man at the register said that my coupon was only good for a plain coffee so I was charged $2.25. If you're going to give out free coffee coupons you should specify that they're not for any sort of specialty coffee and just a plain cup of coffee. I would not have gone out of my way to get a free cup of coffee in that case. Honestly if I'm going to pay for 5 or $6 for a cup of coffee I'd rather go to Dutch brothers any day. Sure, your product is about the same but the customer service at Dutch brothers blows you guys out of the water.