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  • We won't be back. I took my Sheepadoodle in to be groomed by Susan, who apparently is very experienced. She hardly asked me any questions during our "consultation" which occurred while she was grooming her own dog (yes, I made an appointment, but adhering to a schedule doesn't seem like a practice Susan is competent at). I was very clear about the length I wanted my pooch taken down to, having his nails filed, ear hair pulled, etc. She called me to pick him up about 2 hours after the time she quoted (which was not a super big deal to me), but when I arrived my doodle's haircut was absolutely not to my standards. I asked if she would please shave him down shorter, file his nails as we discussed (which was not done), etc. Susan agreed, but of course she would have to work him in between other appointments she had. My husband picked him up about 2 hours later & he still was not as short as I had requested (the first or second time), his ears were not done (they weren't even cleaned), but his nails were filed. Bottom line: I dropped off my dog @ 10am, he was picked up at 6pm & still needed to be groomed. No injuries, nothing negligent. Susan just isn't as good as someone with so many years of experience should be. Perks: The dogs run around the boutique & play in between services & pick up. Surprisingly not very expensive for my dog's cut; but I would have been angry had I paid more for the poor service.
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