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  • So I came in to the store to evaluate my options since my contract was up. I hate this hip Apple-store-rip-off where the music is pumping and you need 3000 square feet for 15 products. You always have to wait too. Not a little, but quite a bit.. so when they finally get to you, you are invested in the motion of purchasing since you have spent time here looking at 200 silicon cases for iPhones.. only iPhones. So this slick walks up in his neon sneakers, flat bill hat and think he is super fly even though he is the one working on a Saturday. He is trying to promote Verizon so hard that he is shooting off buzz words like Verizon 4G Chip set - even though I can tell he does not know what a chip set is, nor could he explain what the difference between 3G and 4G is. I know what it is, and I don't expect that this clerk should have the technical insight to explain it, but then he probably shouldn't use the terminology that comes from the brochure that he doesn't understand. As much as I hate employees that act like they are better than their customers, even though they are working in their gym clothes - I might have been able to let this slide if it wasn't for his save of telling me I should switch plan, something I really didn't want to do, by offering me a promotion that they don't have anymore. This might look like a mistake, a mere oversight.. but this is his whole job! Push customers to get the features that creates revenue. No Verizon, it was certainly not a pleasure doing business with you - and I would have switched operators by now, if it wasn't for the coverage. Since I have to put up with this crap, can we at least focus on the service then? Next time, is it too much to ask for someone that have a vague idea how a cellphone works, instead of a frat guy that moonlights as a bouncer?
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