I wrote a review prior to this and it was deleted. I assume they didn't like what I had to say and reported it. However here I am again :)
My first experience was so horrible with service I actually wrote to the manager. He did reply the first time and 'apologized' offering me to come back and he would mail me a voucher. When I replied my email was blocked. Quite comical.
The second time I gave La Gaffe a shot was during Winterlicious. My dad and I were the only ones in the restaurant at the time and then a big group came in. We were wrapping up and I had asked for the bill. Instead of grabbing our bill and take care of us, our server continued to ignore us and served the table of 14 people. Let's just saw I was not impressed.
On a side note to represent my coworkers, a group of them had gone for a lunch date.
We work in one of the hospitals on University row. When they came back from lunch (the majority of them ordered a mixed tuna salad), one by one they were dropping like flies going home sick.
There are many other restaurants on the Baldwin street that take pride in their quality of food and service. Sadly I gave this place too many chances.