Scheduling was very easy and the owner is very responsive on yelp and by email. I like the discounts they offer for repeat cleanings and I was also able to take advantage of a new customer coupon.
The cleaning was OK. The crew was extremely nice and courteous but it wasn't clear to me how many tools/supplies they would have with them. For example, they did not have a vacuum cleaner and mine is terrible. Other services bring their own vacuum cleaner and that is one of the reasons why I hire a cleaner.
A few areas of my place did not get cleaned at all, however. I knew the last owners left a few sticky bits on the floor and on the standing mirror and I would have hoped that they would have cleaned it, but they
didn't. Fair enough: I have a large place.
But the kicker was finding streaky bathroom mirrors. I actually had to re-clean them myself before I used them for my morning routine.
In the end, I think I'd rather pay more for a better cleaning service . As a first time customer, they had every opportunity to wow me...but they just kind of "meh'd" me.