Dr. Lisa Shaw is my vet and I am definitely going to continue to take my dog to see her. However, I wanted to caution those who make a vet tech appointment with them. Normally, I love Indian Land Hospital and have never had a bad experience until yesterday. I made a vet tech appointment for my dog. They sent me two text messages and one email to ensure that I remembered to show up on time, which I did. And then I waited for 40 minutes for my dog to be taken back for a simple blood draw while others were coming and going around me. I didn't get out of there for an entire hour. I found out later that they put vet tech appointments down to the bottom of the pile. Those with doctor's appointments get in first. And if the vet tech has time in between appointments, then they'll come and take my dog. Well, they were under staffed with vet techs and so I waited and waited and waited while others were served. So, if you make a vet tech appointment (which is cheaper), call first to make sure that they are not understaffed for vet techs. Other than that, I will still go to this vet, but I will call ahead and reschedule if they are understaffed on vet techs when I make a tech appointment.