No customer service for online orders. I called the customer service number and was told by automated greeting to "try back in 30 minutes". Then I went to use their support chat and it is "offline" (middle of the day). In todays day and age, you have to have customer service. The reason for my call is the part they sent me is not the part that was pictured. Oh yeah, tried to review the part on their website and it wouldn't accept my review - just did nothing when I hit submit - guessing they only let 5 star ratings post.