Went at 5:10 on a Wednesday evening and ordered my sushi/sashimi within 10 minutes. It was 6:10 when I asked where my order was. They brought out two rolls I had ordered and then nothing else for 30 minutes. I asked again and they brought my sashimi. I asked about the rest of my order because the rest of my party, including two small children were finished their buffet dinner and ready for dessert. At this point I had only received half my order. They then told me I could fill out a new paper with what was missing. I did and they said it was very busy but they would bring it as fast as they could. From that second order I only received double my sashimi order and none of my special rolls. I understand that it was an uncharacteristically busy evening for them, but it was not when I first ordered. By the time we left we had been there for 2 hours and not received half our food. I was really looking forward to their special rolls. The line up at the door was huge, probably because no one was leaving because orders were taking forever. They still get three stars because the sashimi was fantastic and the the people I was with loved the buffet options. I noticed that the buffet was often in need of filling, with about 1/3 of items empty or very close. This restaurant has a great concept and it would be my favorite if the execution was better. I know they are new so I am hoping they can work out their kinks quickly. They boast seating for 300 people, but they need a kitchen that can keep up with the demand of a full dining room. I'm going to give it a couple months before I try again.