I stopped in for a late lunch with my kids. I ordered a kid's cheeseburger with ketchup, mustard and pickle only. It had mayo instead of mustard, no biggie. I took it up to the counter and exchanged it. They just set the new one on the back counter, so after waiting a few minutes I had to remind the girl what I was there for. She unwrapped the burger and handed it over. It was kind of unappealing that the worker at the register had a nose piercing. When all was said and done, the service was not too good and the food was not much better.