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  • I work in the Food and Beverage industry and I know that this shouldn't happen even in fast food restaurants. Plain boring order taker with no hat, messy hair and no name tag . After the order was taken we had gone to the table and sat but the table was filthy! There were like 5 tables not wiped down and floors not swept. I went over to ask the cashier for a sanitized towel and I saw the bucket on the counter. (Shouldn't it be on the floor?). Then she said to me "ok I'll be right over".I think she was the supervisor because she had a different shirt than the rest of them. I'm thinking she would be generous on giving me the towel because she was attending to another guest. I waited 5 more minutes for her to come by. Then she sends another person to wipe the table. Funny thing is that observing that there was more than one table that needed to be wiped she only wipes ours. LAZY!!!! They were not busy at all. Then they brought us our food and the fries were cold and the burger was awful!! The meat was hard and tasteless.My husband and I could hear the staff just messing around in the back. There was kid without a uniform just standing there looking over that small counter by the soda machine just smiling. After all my observation the lobby looked like crap. Staff, no sense of urgency to do a lobby check or sweep the whole time we were there. Fountain machine full of spills and the restroom with no soap to wash our hands with. Thinking to my self if there isn't any soap how would the staff was their hands after using the restroom??. Pretty gross!! As we left we saw the same kid with his uniform on this time but his uniform was so wrinkled. Did not look professional just looked really sloppy! 1. I didn't eat my food like I mean it. 2 the star lost its shine! This place really sucked and I will not be back! I give it a 1 star. Who ever is the store manager of this store should really do some retraining or hire better people who is going to take their job seriously even when their bosses are not looking.
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