This Starbucks is adequate. If you're looking for a place for coffee and keeping to yourself this is the place. It does get crowded because of the mall employees. But it's in the morning and mid shifts, I would say.
If you're looking for great service or service with a smile, I would say no. The staff barely smiles and seems stressed out. They don't laugh or get to know their regulars. I can only think that they've been burned by patrons.
When they forgot about my discount I asked them if they forgot me and they told me it was my fault for talking to someone when I was being ring up and they were too busy to wait on someone. There weren't too many people here. There was one person behind me- if that. No big deal actually on the discount (it's tiny), but that they put the blame on me was not really customer service.
I was disappointed because my other Starbucks at fashion show exterior was awesome. I loved going in there to say hi and hang out. This place is just so- so. I would not come here as often because of the people.