Like the previous reviewer, I would give zero stars if I could.
We contracted my home warranty regarding our heat not working. They in turn sent out a request for Tatem Air to fix the issue.
Normally, I would be understanding of a delay if we didn't have a newborn. I called to ask if there's any way they could give me an estimate on time as I wanted to leave the house since it was so cold in here for the baby. NO RESPONSE. Called 5 hours later...no response from Tatem.
Now we have to wait till the next day for another company to come on a Saturday when we could have contacted another company. It will be a cold night cuddling our little one.
Thank you for not contacting us back when you're needed and wasting our time.