Stopped for a quick treat, but ended up waiting 40 minutes...and on top of that, the item item ordered was super skimpy in size. I ordered the "Hot for Cookie" (one of the most expensive items on the menu). It was a prepackaged cookie which was clearly bought from a local grocery store (because I could see the package) with a tiny scoop of vanilla ice cream on top. Total ripoff! The staff was not equipped in any way, shape or form to handle the long line. The one lady was clearly new and lacked the training required. Overall, this was an awful experience, and the value for the money was just despicable. I will not be going back.