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  • So I promised I wouldn't write a bad review which I won't, however I want to share a few things I recently experienced at R Salon so the next individual will be super cautious before scheduling any services at this Phoenix salon. 1. They get bombarded with Groupons' and I foolishly feel into the trap, wanting to get a easy, simple partial highlight done before a big, important meeting. Whoa, so, so wrong of me to do. Eek. 2. This salon while having some lifers in terms of stylists I'm told, has high turn over with new stylists coming in and that's the reason for the Groupon - helps them to build their clientele which is great but... 3. If you get a newbie or someone who's a recent transplant buyer beware. I was given to a really nice person but she knew literally nothing about blonding and in less than an hour my grown-out balayage end up a weird, almost pinkish ash (she said it was the toner, ahem). 4. The #1 reason for the partial is to cover grey at my roots (yes darlings, I have grey now) and outrageously I left this salon not only sad to see my blonde gone but all my grey was still all along my roots and my hairline. Perhaps we give the stylist the benefit of the doubt and assume I lost my voice and she didn't hear me say 12 times "cover my grey." 5. Did I pay for the toner? Of course. Did I tip the stylist 20%, yes, of course. Did the owner ask me to come back in three days so he could "fix" my hair? Yes, but was I going to let someone else touch my locks after this? Nope. Nope. Nope. In closing, I have in the past had great hair from a stylist at R Salon however she like Elvis 'has left the building' so oh well. Groupon of course will not refund my purchase nor will I stoop to insisting I get my money back for the toner (that I shouldn't have needed). If you decide to go to R Salon and if you have a great experience YAY, I am thrilled for you. Me, I'll learn my lesson and know there is no way you're ever going to get quality haircare or style for $39 buck.
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