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| - This has been and continues to be the WORST choice of car companies and financing companies I have EVER heard of. I'm going to keep this short and somewhat rant free because if I don't I'll be writing a novel instead of a review.
First issue: The worlds most condescending finance manager. I have never, in all my years, been spoken to with such utter disrespect. I barely said a word throughout the process and yet I was spoken to as though I couldn't even get the name portion correct on an IQ test. They acted as though I could not comprehend simple words and phrases despite my prompt and polite responses. By the time I was done with this prick (overweight, 50's, mustache, shit eating grin) I came close to just tearing up the contract and punching him in the face. Why on god's green earth you'd want to treat a paying customer like that I have no idea, and I really don't care - there is NO excuse for it. I cannot believe this person hasn't been fired yet, as I assume he speaks to other customers in this same manner, not to mention subordinates, colleagues, co-workers, etc. If you're upper management and you're reading this, don't take my word for it, listen in on the next few people who come in and see the kind of customer service your customers are getting.
Second issue: Everything about the process was dishonest, from the sham "High Tech" warranty that covers exactly nothing, to the internet discount, the fees, the quality and stability of the car (I've had to take it in to an actually REPUTABLE auto shop 3 times for various issues), to the finance company that puts so many road blocks in your way for issues you have that you will NEVER get your issues resolved. EVER.
Bottom line - NEVER purchase or finance a car from these people, they will absolutely screw you over and will not even attempt to fix it. These people need to be investigated for FRAUD.
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