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  • True View Windows replaced the rollers in my sliding glass door. Two men came to do the job. They appeared to be very rushed and attacked the door with crowbars and a sledge hammer. When the door was replaced on its track, the weatherstripping was twisted. I mentioned this and the workman said it was due to heat and sun, he had seen several that way. I said that it wasn't in that condition before they worked on the door and suggested that maybe it became twisted when he had the bottom off the door. He told me he hadn't taken the door apart, only replaced the rollers. I again said it wasn't that way before he worked on the door. The workman began prying at the weatherstripping with a putty knife. After working at it a bit, he told his companion that the door would have to come out again. They removed the door, straightened the weatherstripping and replaced the door. My complaint is that the track is bent where they used crowbars, the finish on the door is scraped and marred from the sledge hammer, and although better than at first, the weatherstripping is not as it was before. The door certainly moves more easily, but it makes a scraping noise as it nears its full open position. I don't know why they were in such a rush. I feel that had they taken a little more time and care, they could have done a better job. I certainly will not call this company to work at my house again.
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