It's been a test of my patience at this store it really has.
It has been a month since I had my eye appointment and was charged over $500 for 2 pairs of glasses, numerous visits to this store and now yet again they are having to remake set of lenses for me a third time. This is not what I expected when I spent that kind of money.
The first set of glasses I purchased was a set of Nike Transitions lenses which I instantly reported to the sales girl that the give me eye/head aches the moment I put them on. In fact I demonstrated to her that I couldn't see as good as the glasses I had on my which were 2 years old. I was told by the sales girl that I need to get used to them. That was all I could do, so I went away thinking it was me. Well it's been a month and I still have headaches. Not to mention these glasses hardly react to my surroundings in the car, (which the sales girl blamed my window tints) yet when I am out in the open they do not react that much. In fact when I go inside a store I have to take them off as they will take a good 10 minutes to clear and are too dim. My wife has transitions lenses which work very differently than what I am experiencing. When I go into meetings for work I am the only person with transition lenses that have to leave them on the table until they decide to undarken.
Now another pair I paid over $200 for lenses to be made for my carbon fiber frames, and now you are on your 3rd try since the beginning of January. I left my glasses for 2 hours only to be told when I returned that the lenses didn't fit at all. I could have been told that within minutes with a phone call.
I left my glasses a week ago and come to try them on. First thing I notice was that my eyes and head do not hurt that these lenses have been made correctly to my prescription. So my question to myself now is that obviously I was correct in thinking that the transition Nikes have been made incorrectly which is what I tried to report when I first tried them on.
However my brand new lenses are scratched, I was told by the sales guy that if I wanted to they would remake them. I said yes I paid over $200 for these lenses and they are in worse condition than the lenses I left for them to replace.
I believe I have been patient enough here, It is clear I am dealing with some very unprofessional people that are used to dealing with people who are willing to be treated like this.
RE business reply, you have a private copy of this submitted through your website yesterday... Waiting a response