This used to be my favorite nail salon until they started making people wait almost an hour for service. I went with my mom and a friend and while they both got pedicures I had to wait, even though we made appointments AND told them we'd like to be together. I finally got mine AFTER theirs. The same thing happened recently when I went with friends (and we had appointments then too). They need better customer service and to uphold appointments. Also when you're waiting, they act like you don't exist.