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| - Everyone begins a "poor" Yelp review with "if I could give zero stars, I would..."
With this review, if there was a way to tell everyone (including non-Yelpers) about my experience, I would...and by the way, I'd still give them zero stars.
My wife took two dress shirts and a pair of slacks into Pat's Cleaners off Pima road in Scottsdale last week. When she picked up the cleaning, she thought two things were odd:
1) One shirt was sandwiched in-between the other shirt and the pair of slacks.
2) The sandwiched shirt was not covered in plastic.
Rather than spend a thousand words explaining what happened next, let me say this: the shirt with no plastic had been ruined by the cleaners. I've worn the shirt a total of [maybe] ten times, and when she picked it up (it was the one that was without plastic that they tried to hide) she was told that "the shirt was old and frayed."
The sleeves and collar had been bleached white by what I assume was cleaning solution and when she pointed it out, he told her that it had come in that way. I can tell you, if that shirt looked like that when I wore it into the office the week before, I would have been laughed out of my bosses office.
Now take a look at the pictures that show the rips in the shirt. Again, my wife was told that the shirt was old and that it was torn when it came in. Unbelievable. If it was torn when it came in, then why would my wife pay to have it cleaned?
He offered her $3.00 for the shirt that THEY clearly damaged. So my words of advice are: go across the street.
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