I think this Starbucks is pretty nice compared to others. Perhaps because it's located so close to Kent State University, this place is huge. There are two levels with seating, which is great, but many of the seats are still always taken.
It can get really hectic at times, but the staff are really good about keeping the flow of traffic smooth. Even when the place is packed, you won't wait too terribly long for your order. Even when I've gone during peak times, my order is prepared exactly the way I request, and I'm one of those picky customers.
The food always looks nice and fresh, but I don't typically order it so I can't provide much insight to its quality.
Overall, this place shouldn't disappoint you if you're accustomed to typical Starbucks fare.