This place is fantastic. I was afraid that the taste might be off or have a bit of freezer burn considering how thin it's spread out and rolled but nope - completely delicious.
The staff if very friendly and kind - they're excited to explain the process to you and let you know which flavors they recommend if you're like me and wanted everything off of the menu. The basics are you pick an ice cream (some of which comes with things added in like strawberries or just by itself) and then you have a choice of 3 toppings - all in a regular cup or a waffle bowl. I opted for a normal cup. The price is $5.50 or $6.50 depending on the size plus another $1 if you get the waffle bowl. Considering how unique this place is and the choice of flavors and toppings, not a bad price. I got the smaller size and I thought the portion size was perfect.
In the end I got the Matcha ice cream with strawberries and condensed milk mixed inside topped with a strawberry and red beans. A friend got the Thai Tea ice cream with whip cream, chocolate chips and coconut.
The atmosphere is lively and boisterous. There's a few places you can sit but the place looks rather popular so depending on when you come in, there may not be seating inside. Not to worry though, wondering Coventry as you eat is always an option!
I'll definitely come back if I'm in the area!