Alice really took care of me, walked out of there with a new 55 keepall. She was super helpful, showing me all the different prints and material. I came in mid afternoon, not to many customers in the store, I wasn't bum rushed by sales people, polite nods here and there. I hate when they see people and attack. I was able to look around with out the pressure of someone following me wondering if they will make commission off me, it was nice. Of course when I did need assistance Alice was there. I would defiantly come back.