I just moved to the area and tried this place for the first time yesterday. As soon as I walked in the door a part of me thought I needed to leave immediately. It is so typical and that's really scary to me, cluttered, unorganized looking and in desperate need of a makeover. And for all appearances not so clean. You'd think after telling the man at the desk you hadn't been in before he might have been a bit more friendly or welcoming. No, not happening, no one was particularly nice or welcoming. I couldn't find a place to put my purse or drink but quickly realized if I twisted my body like a pretzel there was a tiny table filled with old tattered magazines and if I twisted some more I could clear a spot to sit my belongings. The super creepy part is all the interior cameras blatantly pointed directly at you. I don't do the fake acrylic nails, just a simple manicure and pedicure and I will say they were both adequate. It's clear to me this business isn't very customer friendly but they get the job done. I'm undecided about returning.