I am a regular customer of Shoppers Drug Mart and I am a loyal and enthusiastic fan of their optimum points however this location always always always never has enough cashiers. It could be the slowest hour of the slowest day of the year and there will still be a crazy long line up and quite frankly that kind of really sucks. The cashiers (or should I say cashieR - singular not plural) is always very friendly and polite and I've never had a bad experiences with their customer service but they have to do something about those lines.
Additionally, I find this shoppers runs out of sale items rather quickly. I have gone to other SDM within the vicinity and was still able to get the coveted $4.99 toilet paper (etc) but this location does not appear to restock as quickly or as frequently as others. For a store that is situated in a residential area you would think they would have a larger inventory.
Shop here early and I mean "8AM-the-store-just-opened" early on a Saturday morning if you want to grab a few sale items...there will probably still be a lineup when you check out but at least you got your 99cent tooth paste.