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  • I chose affordable florals for my wedding flowers-bouquets and centerpieces. I had worked with the florist in the past, and overall, the past experience had been good. Leading up to the wedding, I thought that we had a good working relationship. I wanted peonies and was told that they were not in season and that she could substitute a rose that looked like a peony; I was fine with that. I sent numerous pictures of the flowers that I wanted, and I was told that look could be accomplished. Come day of the wedding, the delivery girl shows me the bouquet and it was nothing that I had ordered. The roses did not look like peonies, they were falling apart, and already had yellowed edges to the flowers. On top of that, the greenery was nothing like the greenery in the picture-it looked like vines hanging in a rainforest. When my wedding coordinator called to speak with the florist, she said "we are talking about petals and leaves" (as if those things do not matter). A bouquet is only petals and leaves! To top it off, she hung up on my coordinator and told us not to call back. I could not even believe it. The bouquet may not have been important to her, but it was to me. I cannot believe that in an industry where referrals are relied upon for business, that I would receive that kind of customer service. In addition to the bouquets being a disaster, the boutonnieres were too heavy for the single wire that she placed them on, and were just hanging off of the lapels. Some did not even make it to pictures-the flower just fell off. I was super disappointed overall. Since the wedding, my coordinator has emailed the florist twice with no response. My husband has been in twice and still no retribution. Do not use this florist. You will regret it!
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