My garage door and opener are 9 years old and have never had any repairs or service- it was starting to move a little slow and I figured I would be proactive and see what, if anything, needed to be done. Adrian (the owner) was able to schedule me for the next morning and sent me a text when he was on his way. He walked me through the entire inspection; from rollers to springs to opener to cables to track to weather seal. He told me his recommendation; replace the rollers and keep an eye on the springs because they would probably only last another year or so based on the type and age, however they didn't need to be replaced at this time. At no time did he ever try to upsell or add additional parts that were unnecessary, only tell me his experience with my particular door and opener so I knew what to watch for. As a proactive measure I had him replace the springs so I didn't have to worry about that for many more years. Once all the work was complete he walked me through everything and finished up with a safety test. Adrian is a very kind and honest man- you will see that the second you talk to him or meet him. I have only positive things to say about my experience and will absolutely recommend him to all my friends, family, and co-workers!