Went with my roommates for the first time today and was very excited to try out this new cafe right across from the Cleveland Clinic where we work.
Customer Service:
Albeit, we were very cheerful walking in, chatting with each other about what to get and pointing at the food. No one else was behind us, so it wasn't like we were holding up a line. Maybe the cashier was having a bad day, but her face was piqued and she clearly wasn't too enthralled of our excited.
Food:
I had a savory scone with cheese caramelized onions and a local honey latte. The scone was just what I needed to start my day--very tasty and filling, and surprising moist. The latte was delicious and full of flavor--a beautiful balance of espresso, milk, and sweetness from the honey.
Atmosphere:
Very clean and bright, great for studying and getting some work done. It was fun to watch the chefs prepare the pastries as we ordered. Seats about 25 customers.
Overall, food was great and customer service could be improved. Will return again sometime, hopefully greeted by someone who looks like they want to work here.