Ok come on people, yelp is reviews on service and quality not some annoying ad! Our experience was good, not stellar but good. We are completely satisfied with our floors. While they say next day install, be realistic, is that really possible on an every day basis? I can say this, they came out on a Sunday and did a really good job. I will say this, if your not able or willing to say "well this is what we have or can afford" they will get you, trust me we had 3 other companies come out and do the exact same thing and finally we had a price in our budget. the installers were respectful and professional and I have no complaints.