I have been with Mark since he started his own firm over 12 years ago. From the very beginning, he has been honest, forthcoming, and receptive to my needs. After going through several points of contact at his firm in the early years, I have been working with Kayla Poole for as long as I can remember. She has frequently gone above and beyond the call of duty, but most importantly, is always accessible via phone or email. I never have to hunt her down, and she adheres to the timelines that she gives me. Although I no longer live in Las Vegas, I have nothing but praise for Mark and his staff.