| rev:text
| - The good: tasty Brussels sprouts, lovely cowboy ribeye, and a truly exquisite bone-in New York Strip.
The bad: all things considered, the service was lacking, both in terms of promptness and as a source of advice throughout the food-selection and wine-pairing process.
The ugly: the thick black hairs we found in the au gratin potatoes.
Overall verdict: while the service disappointed and the restaurant could have done more from a cleanliness perspective, the food more than made up for these disappointing aspects of our visit.
We came to Ruth's Chris on a Friday night. We'd made a reservation some time before and we're quickly seated. The waiter greeted and offered us a choice of water promptly; the water came shortly thereafter. I cannot say the same about the wine. I asked for a sample of wine; after about 15 minutes, nothing had happened. I asked the water for the sample--yet again, nothing. On my third try, I finally got my wine--after a 20-minute or so wait.
I also found the ordering process to be disappointing. The waiter seemed to lack firm opinions on any aspect of the menu other than dessert; there's nothing I find more disappointing at this stage in the dining process than a yes-man, so to speak.
We ultimately settled in the bone-in cowboy ribeye (medium rare plus) and bone-in New York strip (medium). We also accepted a recommendation from the waiter (I've got to hand it to him--this was a good call) to have both steaks seared for a few seconds--doing so really augmented the rich taste of the marbling in both steaks.
The ribeye was good, but the strip was truly a blast. With the ribeye, I found much of the flavor to center around the marbling. I guess that, in and of itself, is not unusual. With the strip, however, I found that both meat and marbling were bursting with juicy flavor. I've also sworn by ribeye, but I'm definitely going for the strip the next time I come by here.
We ordered the Brussels sprouts and au gratin potatoes as sides. The former were quite good if slightly greasy; I would, nonetheless, recommend them. The latter was extraordinarily cheesy, although the potatoes were surprisingly flavorful. We only got to try one of the potatoes before we found several large hairs inside the dish--at least they took this order off of our bill.
We didn't order dessert, although the waiter very strongly recommended the bread pudding (again, something to try at a later date.
All in all, I found the waiter to not be particularly attentive. He was kind enough to take a few pictures of us, which somewhat ameliorated my impression of him, but I'd say I saw him six or seven times over the course of more than two hours. Despite this, the meal was wonderful and is enough of a draw in its own right to bring me back.
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