Really do want to like this place because it is within walking distance of our house and has a nice atmosphere for a "suburban" steak joint. Service has always been pretty good, but food is really hit or miss. The burgers are over-cooked, and steak and ribs a bit on the dry side. On the 3 occasions we have visited, we have had to remind the server(s)/management of a sauce being requested on the side. We probably won't go back, but will hope for the best to see better reviews in the future as they iron out some of the issues.