Made an appointment super easy, and was in&out of there within 1.5 hours for my spa pedicure (mind you, I arrived 11:30am on a weekday). No wait at all. My technician Chris did a great job! She was wonderful with the massage, and took her time working on my cuticles and problem areas. I was offered a bottle of chilly water, and the space was super posh, well lit, and smelled amazing. The massage chairs were an added plus, I almost fell asleep! My new go-to place for up-keeps.