Actually, my review was for Phoenix Garden Inn North. My experience was not up to the standards of a Hilton Honors program. Perhaps during my next stay my review will improve. The comments are to help future guest when determining there travel plans but also a tool for a business to notice areas of improvement. I use my check in feature on yelp, using my GPS so that I am reviewing the correct property. I was a guest for 4 days. I do appreciate your response as a guest. Regards. Chris