Jared Munk our Salesman was great! Very personable and helpful in finding the right RV for our family. We had such a good rapport with Jared.
When we went in to sign the paperwork, we were assisted by Denny. I found him to be way to pushy about us putting deposit. They advertise "we will not be undersold" but when we showed them the exact same RV, we were told that they would only "split the difference". I was very dissapointed but we went through with the purchase anyway. ( kids were already in love with the trailer).
Paperwork signed, we set a date to have the towing gear installed on our vehicle. We were planning on taking our new trailer to California for Christmas.
When we arrived for installation we were told that the part we needed had to be ordered and would take a couple of days. When the necessary part arrived, my husband spoke directly with the supervisor and advised him very specifically about the placement of the brake control. We arrived to find that our wishes were not respected. Holes were drilled into my car and the brake control was not placed where we wanted it. There was an apology and the holes were filled in. You cant see the holes, but I know they are there. Since Dec 2014 no one from Johnnie Walker has followed up with us.
My husband wanted to buy from them because a co worker of his had nothing but excellent things to say about this company.
Jared and the women who took care of the financials were the only good thing about our dealings with Johnnie Walker.