Not really sure why the first review of this was so negative as it sounded like a general hatred for Panda Express, not this location... Oh, well.
I've been here several times and each time I receive over-the-top customer service. Stand-alone Panda Express establishments don't even come close to the energy and helpfulness of this one inside Vons.
One REALLY great point -- towards closing time / after closing time they run specials on their food, like buy one get one free. This is FABULOUS if you're a leftovers person like I am. I've literally had 3 full meals for $7 because of this special. Since the grocery part is 24 hours and they are not, it allows them to announce these over the intercom to current Vons patrons. Genius.
The food? It's Panda Express. It's pretty fresh. And it's pretty darn tasty. Is it P.F. Chang's? No, but it IS a fraction of the price and very convenient.