I was told I needed lab work and needed to be fasting. The NP said to just "Come in after 7:30 and you won't have to wait more than 10-15 min". So today I arrived at 10:45. I walked into their building and was surprised to see a line of patients checking in for labs. So I put my name down as instructed, then took a seat in waiting room. A half an hour went by, still sitting there waiting. So I went to the front desk, asking "how much longer?"...I had to get back to work!! So after 45 min of wasting my time, and watching the staff in the back hall laughing and talking to each other, I grabbed my purse, said nothing and angrily walked out!" Don't think they even noticed to be honest. Terrible customer service!!! Never going back there again!