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  • To sum up the long story below, save your time, money and energy. Super rude. Screwed up the order 3 times. And we got our food nearly 2 hours later. So we ordered from here at 6:20. It is now 8:00.. Still no food. No manager, or anyone in charge we can speak with. We've called 3 times, first time (an hour after we placed the order) we were told the food was just finishing up and the driver will be on his way (we're literally a mile down the street).. After 20 mins we call a second time and we were put on hold for 6 minutes with hearing the employees just talk. So we hung up and called back and they told us he has many other orders to deliver before ours. After we asked for a manager or someone in charge they informed us that there is no working manager or anyone in charge for that matter and just passed the phone at least 4 times. Then they told us that since our order was online their machine was broken and they didn't get our order... But when we told them our order 20 minutes earlier they said it was done cooking and the driver was on his way.. Weird. After we asked what they can do to fix the situation they told us maybe next time they'll give us a discount.. But there won't be a next time. So about 10 minutes later our food finally arrives.. And we're missing the order of sesame chicken and received chicken low mein instead if Vegetable lo mein for our friend who's a vegetarian. Sure enough we call them back and they ask me to double check the bag by 4 different people. Telling me that it is in there and making me feel like I was wrong for asking for the full order we've been waiting nearly 2 hours for. We had one bag of food, 4 meals and an appetizer. We received 3 of those meals and didn't even get our free liter of soda we added on. So they said they'd bring it right away, which they did.. But again the order was still screwed up. We compared the orders from what I received in email for confirmation and what they had to redo since their machine was broken and it was wrong. Never ordering from here again. Save yourself a headache, time and money!!
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